New Arrivals: Limited Christmas Designs – Shop Now!
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NEED MORE SUPPORT?
Our dedicated Customer Service Team are here to help! Chat with our Virtual assistant 24/7 for answers to frequently asked questions or speak with a live agent if you need more support during our opening hours.
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Grey Exim never sends payment links via WhatsApp, SMS or email. Pay only via Grey Exim Website/App or at doorstep on delivery and disregard unusual payment requests.
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For Quicker assistance please explore our FAQ to find the information you need.
FAQ
You will be refunded to the same payment method you used to make the purchase. Please allow up to 14 days for your refund to be issued.
Once we have processed your return in our warehouse, we will send you an email as notice of cancellation. If you have not received your return email after 14 days, please contact us with your order number and our team will be happy to help!
Yes, we ship to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website where you can monitor your package's journey.
We do our best to display the colors of our products as accurately as possible. However, please note that colors may vary slightly due to monitor settings and lighting conditions.
Chat
Monday - Sunday: 10.00 - 19.00
Click on the speech bubble icon bottom in the right corner to start the chat.
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Opening Hours
Monday - Saturday: 10.00 - 19.00
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Email
Read more about our shipping, return, and payment policies.
Returns should be sent only to the address provided below. Please ensure you use the correct return address listed under Customer Service/Returns.
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Grey Exim
Building B, Shop No. 105, 1st Floor
Sicilia Business Hub, Mota Varachha
Near Bhakti Nandan Circle
Surat, Gujarat 394101
India​
GSTIN: 24DLMPM7802L1ZO